Learning Experience Designer & Consultant

Psychology-Informed Learning & Human Experience Design

Hi, I'm Florence.

For most of my career, I thought I was moving between different professions.

Teaching.
Psychology.
Mental health.
Coaching.
Learning design.
Facilitation.

What I eventually realised is that I wasn't changing direction.

I was really exploring the same question from different angles.

"What are the conditions that help people learn, change, thrive and become more of who they are?"

That question has shaped everything I do.

Today, I work at the intersection of learning, psychology and human-centred experience design, helping organisations create experiences that support meaningful engagement, growth and transformation.

My background spans education, mental health, coaching psychology and digital learning, giving me a unique lens for understanding not just content and outcomes, but the human beings experiencing them.

Whether I'm designing learning, conducting research, facilitating conversations or developing programmes, I'm interested in what happens beneath the surface:

• How do people experience this?
• What supports engagement and trust?
• What creates safety, clarity and momentum?
• What helps learning move from information into transformation?

I believe great experiences are designed with people, not just processes, in mind.

And increasingly, I'm exploring how environment, relationships, nervous systems and lived experience shape the way people learn, participate and grow.

If you're interested in learning design, human-centred experience design, psychology, facilitation or creating more meaningful experiences for people, I'd love to connect.